Refund policy
We stand behind every product we sell. If you're not completely satisfied, you have 30 days from the date of delivery to request a return.
To be eligible, items must be unused, in original condition, with all tags and original packaging intact. Please retain your proof of purchase.
To start a return, contact us at info.wellnesswhirl@gmail.com. Once approved, you'll receive instructions on how to return your item. Items returned without prior authorization will not be accepted.
Damages or wrong items — Inspect your order upon arrival. Contact us immediately if anything is defective, damaged, or incorrect and we'll make it right.
Non-returnable items — Custom or personalized orders and gift cards cannot be returned.
Sale items — Final sale items are not eligible for return.
Exchanges — To exchange an item, return the original and place a new order once your return is approved.
Refunds — Once your return is received and inspected, we'll notify you of approval. Approved refunds are processed to your original payment method within 10 business days.
EU customers — Orders shipped to the European Union are subject to a 14-day cooling-off period per EU consumer law.
Questions? Contact us at info.wellnesswhirl@gmail.com — we're happy to help.